Covid-19 Service Update

At Universal Drugstore, the health and safety of our customers and staff is our highest priority. Due to the worldwide Covid-19 pandemic affecting us all, there have been some changes within our industry in general, and in our company specifically, that we want to make our customers aware of.

Call Center

Our call center hours of operation are 6:00 am – 9:00 pm on Monday to Friday, and 7:00 am – 7:00 pm on Saturday and Sunday. If you are experiencing increased hold times or are calling outside of these hours, please leave us a message or send us an email and we will get back to you as soon as we can. Due to increased demand on telephone networks worldwide, you may experience some intermittent connection problems. If this happens our agents will call you back.


We are now seeing improvements in our shipping times. However, things are not yet back to normal and there are still delays occurring. Our normal shipping time averages 1 - 2 weeks. Shipments may take an additional 2 – 4 weeks or more to arrive, depending on the source country of your order. Shipments from the United Kingdom and Canada are generally quicker than from other countries.

Please note that these times are averages and individual shipping times will vary. We highly recommend that you place your order at least 2 – 4 weeks or more ahead of your normal reorder time to avoid running out of your medication.

These are industry-wide delays and are mainly occurring due to disruptions in local postal delivery in the countries where our customers live. They are temporary, and we thank the shipping and delivery personnel who are working hard for all of us during this global crisis.

Please Note: We are now resuming our normal 30-Day Shipping Guarantee. We will provide updates as the situation changes.

Our Commitment

If you have any questions about any changes in our service please do not hesitate to contact us. Our staff are working tirelessly to ensure the timely fulfillment and delivery of all orders. The health of our customers and staff is our highest priority and we remain committed to providing service at the highest level.

We thank you for your support in these challenging times.

Management and Staff
Best Price Rx

Canada Pharmacy Scam

International and Canada drugs are increasingly purchased online by patients in countries with high prescription drug prices. The high cost of prescription medications in many countries has resulted in patients being unable to afford to take medication as directed by their physicians. The lower price of medications in Canada, India, and other countries around the world provides an affordable source of medicines for many people.

International and Canadian Pharmacy Scams

There are two common scams to avoid, if you are shopping for prescription drugs online. One Canadian pharmacy scam is to advertise brand name medications at very low prices. When people place an order for what they assume will be the genuine prescription drug, they are sent counterfeit drugs and charged a premium price.

Another common Canada pharmacy online scam is to take orders, collect money, and then never send the medication at all. These websites change names frequently, as one shuts down and another opens. This is done periodically as people begin to complain about not receiving orders from a website.

Another scam involves fake internet doctors filling prescriptions without requiring a prescription from a doctor. These sites may also be selling counterfeit medications, so you won't get genuine medications, nor will you have a doctor making decisions in your best interests. Any reputable pharmacy will require a prescription from your doctor.

Avoiding International and Canadian Pharmacy Scam Websites

Ordering prescription drugs online is safe, as long as you are dealing with a reputable company. There are some signs to watch for when selecting an international or Canadian pharmacy. A reputable pharmacy or fulfillment center will require a doctor's prescription, as required by law. Untrustworthy websites will not ask for an original prescription and don't verify prescriptions before filling orders.

Look for an established pharmacy or fulfillment center, such as Best Price Rx. When dealing with any online pharmacy or prescription service, take a careful look at the website for signs that the company may be less than reputable. Legitimate websites will have information listed about accreditations on the website. In addition, look for a contact page with contact information for the company. Scam websites are often missing this information because they are not accredited and there is often no telephone number to contact the company directly.

Best Price Rx has International and Canada Drugs at the Best Prices

Patients in countries around the world are enjoying low prices for prescription drugs from Canadian and international pharmacies and fulfillment centers with our online service. At Best Price Rx, we are an established online prescription drug service with a network that includes a contracted Canadian pharmacy, international pharmacies and fulfillment centers.

We have licensed pharmacies in our network to provide a reliable source of genuine brand name and generic medications to our customers. It is easy to find the medications you need in brand name or generic form. Browse our website to find great prices for a wide variety of medications and read reviews from some of our satisfied customers in countries around the world to learn more about our quality medicines and superior service.

Mailing Address:

(Through our main mailing hub)
Best Price Rx
3219 Yonge St
Suite 306
Toronto, ON, Canada
M4N 3S1

*Returns not accepted at this address.
Contact us for more information.

Phone Numbers:
Toll Free Phone: 1-888-487-4224 Toll Free Fax: 1-888-325-3149
Hours of Operation:

6:00 am to 9:00 pm (CST), Monday to Friday
7:00 am to 7:00 pm (CST), Saturdays and Sundays