COVID-19 SERVICE UPDATE – OCTOBER 2020
Covid-19 Service Update

At Universal Drugstore, the health and safety of our customers and staff is our highest priority. Due to the worldwide Covid-19 pandemic affecting us all, there have been some changes within our industry in general, and in our company specifically, that we want to make our customers aware of.

Call Center

Our call center hours of operation are 6:00 am – 9:00 pm on Monday to Friday, and 7:00 am – 7:00 pm on Saturday and Sunday. If you are experiencing increased hold times or are calling outside of these hours, please leave us a message or send us an email and we will get back to you as soon as we can. Due to increased demand on telephone networks worldwide, you may experience some intermittent connection problems. If this happens our agents will call you back.

Shipping

We are now seeing improvements in our shipping times. However, things are not yet back to normal and there are still delays occurring. Our normal shipping time averages 1 - 2 weeks. Shipments may take an additional 2 – 4 weeks or more to arrive, depending on the source country of your order. Shipments from the United Kingdom and Canada are generally quicker than from other countries.

Please note that these times are averages and individual shipping times will vary. We highly recommend that you place your order at least 2 – 4 weeks or more ahead of your normal reorder time to avoid running out of your medication.

These are industry-wide delays and are mainly occurring due to disruptions in local postal delivery in the countries where our customers live. They are temporary, and we thank the shipping and delivery personnel who are working hard for all of us during this global crisis.

Please Note: We are now resuming our normal 30-Day Shipping Guarantee. We will provide updates as the situation changes.

Our Commitment

If you have any questions about any changes in our service please do not hesitate to contact us. Our staff are working tirelessly to ensure the timely fulfillment and delivery of all orders. The health of our customers and staff is our highest priority and we remain committed to providing service at the highest level.

We thank you for your support in these challenging times.

Management and Staff
Best Price Rx

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Vagifem  and/or alternatives
(Estradiol)
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Vagisil  and/or alternatives More information View prices
Valcyte  and/or alternatives
(Valganciclovir Hydrochloride)
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Valdoxan  and/or alternatives
(Agomelatine)
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Valisone Scalp Lotion  and/or alternatives
(Betamethasone Valerate)
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Valtrex  and/or alternatives
(Valacyclovir Hydrochloride)
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Valturna  and/or alternatives
(Aliskiren Hemifumarate/Valsartan)
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Vanceril Double Strength Inhaler  and/or alternatives
(Beclomethasone Dipropionate)
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Vancocin  and/or alternatives
(Vancomycin Hydrochloride)
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Vaniqa Cream  and/or alternatives
(Eflornithine Hydrochloride)
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Vantin  and/or alternatives
(Cefpodoxime Proxetil)
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Vascepa  and/or alternatives
(Icosapent Ethyl)
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Vaseretic  and/or alternatives
(Enalapril Maleate/Hydrochlorothiazide)
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Vasotec  and/or alternatives
(Enalapril Maleate)
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Vectical Ointment  and/or alternatives
(Calcitriol)
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Vectra 3D  and/or alternatives
(Permethrin/Dinotefuran/Pyriproxyfen)
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Vectra Felis  and/or alternatives
(Dinotefurna/Pyriproxyfen)
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Vemlidy  and/or alternatives
(Tenofovir Alafenamide)
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Venofer  and/or alternatives
(Iron Sucrose)
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Ventavis  and/or alternatives
(Iloprost)
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Ventolin HFA  and/or alternatives
(Albuterol (Salbutamol) Sulfate)
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Ventolin Nebules  and/or alternatives
(Albuterol (Salbutamol) Sulfate)
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Veralac Nail Lacquer  and/or alternatives More information View prices
Veramyst  and/or alternatives
(Fluticasone Furoate)
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Verdeso  and/or alternatives
(Desonide)
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Veregen  and/or alternatives
(Sinecatechins)
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Verkazia  and/or alternatives
(Cyclosporine)
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Vermox  and/or alternatives
(Mebendazole)
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Versiva XC Gelling Foam Adhesive Dressing  and/or alternatives More information View prices
Versiva XC Gelling Foam Non Adhesive Dressing  and/or alternatives More information View prices
Vesanoid  and/or alternatives
(Tretinoin)
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Vesicare  and/or alternatives
(Solifenacin Succinate)
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Vet-Kem Siphotrol Aerosol Spray  and/or alternatives
((S)-Methoprene/Permethrin)
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Vetmedin  and/or alternatives
(Pimobendan)
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Vetmedin Chewable  and/or alternatives
(Pimobendan)
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Vetoryl  and/or alternatives
(Trilostane)
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Vexol  and/or alternatives
(Rimexolone)
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Vfend  and/or alternatives
(Voriconazole)
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Vfend IV  and/or alternatives
(Voriconazole)
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Viaderm-KC  and/or alternatives
(Gramicidin/Neomycin/Nystatin/Triamcinlone Acetate)
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Viagra  and/or alternatives
(Sildenafil Citrate)
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Videx EC  and/or alternatives
(Didanosine)
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Viekira Pak  and/or alternatives
(Dasabuvir Sodium/Ombitasvir/Paritaprevir/Ritonavir)
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Vigamox  and/or alternatives
(Moxifloxacin Hydrochloride)
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Viibryd  and/or alternatives
(Vilazodone Hydrochloride)
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Vimovo  and/or alternatives
(Naproxen/Esomeprazole Magnesium)
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Viokace  and/or alternatives
(Lipase/Protease/Amylase)
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Viracept  and/or alternatives
(Nelfinavir Mesylate)
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Viramune  and/or alternatives
(Nevirapine)
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Viramune Oral Solution  and/or alternatives
(Nevirapine)
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Viramune XR  and/or alternatives
(Nevirapine ER)
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Virazole  and/or alternatives
(Ribavirin)
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Viread  and/or alternatives
(Tenofovir Disoproxil Fumarate)
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Viskazide  and/or alternatives
(Pindolol/Hydrochlorothiazide)
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Visken  and/or alternatives
(Pindolol)
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Vistaril  and/or alternatives
(Hydroxyzine Pamoate)
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Visudyne  and/or alternatives
(Verteporfin)
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Vitamin B12  and/or alternatives
(Vitamin B12 Sublingual)
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Vivelle-Dot  and/or alternatives
(Estradiol)
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Voltaren  and/or alternatives
(Diclofenac Sodium)
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Voltaren Eye Drops  and/or alternatives
(Diclofenac Sodium)
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Voltaren Gel  and/or alternatives
(Diclofenac Sodium)
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Voltaren SR  and/or alternatives
(Diclofenac Sodium SR)
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Voltaren Suppository  and/or alternatives
(Diclofenac Sodium)
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Vosevi  and/or alternatives
(Sofosbuvir/Velpatasvir/Voxilaprevir)
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Votrient  and/or alternatives
(Pazopanib Hydrochloride)
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Vraylar  and/or alternatives
(Cariprazine Hydrochloride)
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Vytorin  and/or alternatives
(Ezetimibe/Simvastatin)
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Vyzulta  and/or alternatives
(Latanoprostene Bunod)
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Mailing Address:

(Through our main mailing hub)
Best Price Rx
3219 Yonge St
Suite 306
Toronto, ON, Canada
M4N 3S1

*Returns not accepted at this address.
Contact us for more information.

Phone Numbers:
Toll Free Phone: 1-888-487-4224 Toll Free Fax: 1-888-325-3149
Hours of Operation:

6:00 am to 9:00 pm (CST), Monday to Friday
7:00 am to 7:00 pm (CST), Saturdays and Sundays