COVID-19 SERVICE UPDATE – OCTOBER 2020
Covid-19 Service Update

At Universal Drugstore, the health and safety of our customers and staff is our highest priority. Due to the worldwide Covid-19 pandemic affecting us all, there have been some changes within our industry in general, and in our company specifically, that we want to make our customers aware of.

Call Center

Our call center hours of operation are 6:00 am – 9:00 pm on Monday to Friday, and 7:00 am – 7:00 pm on Saturday and Sunday. If you are experiencing increased hold times or are calling outside of these hours, please leave us a message or send us an email and we will get back to you as soon as we can. Due to increased demand on telephone networks worldwide, you may experience some intermittent connection problems. If this happens our agents will call you back.

Shipping

We are now seeing improvements in our shipping times. However, things are not yet back to normal and there are still delays occurring. Our normal shipping time averages 1 - 2 weeks. Shipments may take an additional 2 – 4 weeks or more to arrive, depending on the source country of your order. Shipments from the United Kingdom and Canada are generally quicker than from other countries.

Please note that these times are averages and individual shipping times will vary. We highly recommend that you place your order at least 2 – 4 weeks or more ahead of your normal reorder time to avoid running out of your medication.

These are industry-wide delays and are mainly occurring due to disruptions in local postal delivery in the countries where our customers live. They are temporary, and we thank the shipping and delivery personnel who are working hard for all of us during this global crisis.

Please Note: We are now resuming our normal 30-Day Shipping Guarantee. We will provide updates as the situation changes.

Our Commitment

If you have any questions about any changes in our service please do not hesitate to contact us. Our staff are working tirelessly to ensure the timely fulfillment and delivery of all orders. The health of our customers and staff is our highest priority and we remain committed to providing service at the highest level.

We thank you for your support in these challenging times.

Management and Staff
Best Price Rx

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Zaditen  and/or alternatives
(Ketotifen Fumarate)
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Zaditen Syrup  and/or alternatives
(Ketotifen Fumarate)
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Zaditor Eye Drops  and/or alternatives
(Ketotifen Fumarate)
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Zanaflex  and/or alternatives
(Tizanidine Hydrochloride)
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Zanidip  and/or alternatives
(Lercanidipine Hydrochloride)
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Zantac  and/or alternatives
(Ranitidine Hydrochloride)
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(Ranitidine Hydrochloride)
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Zantac Syrup  and/or alternatives
(Ranitidine Hydrochloride)
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Zarontin  and/or alternatives
(Ethosuximide)
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Zarontin Syrup  and/or alternatives
(Ethosuximide)
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Zaroxolyn  and/or alternatives
(Metolazone)
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Zebeta  and/or alternatives
(Bisoprolol Fumarate)
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Zegerid  and/or alternatives
(Omeprazole/Sodium Bicarbonate)
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Zelapar  and/or alternatives
(Selegiline Hydrochloride ODT)
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Zelboraf  and/or alternatives
(Vemurafenib)
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Zelnorm  and/or alternatives
(Tegaserod)
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Zemplar  and/or alternatives
(Paricalcitol)
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Zemplar Injection  and/or alternatives
(Paricalcitol)
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Zemuron  and/or alternatives
(Rocuronium Bromide)
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Zeniquin  and/or alternatives
(Marbofloxacin)
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Zentonil Advanced  and/or alternatives
(S-Adenosylmethion/Silybin/Phospholipids)
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Zentonil Plus  and/or alternatives
(S-Adenosylmethion)
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Zerit  and/or alternatives
(Stavudine)
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Zestoretic  and/or alternatives
(Lisinopril/Hydrochlorothiazide)
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Zestril  and/or alternatives
(Lisinopril)
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Zetia  and/or alternatives
(Ezetimibe)
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Ziac  and/or alternatives
(Bisoprolol Fumarate/Hydrochlorothiazide)
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Ziagen  and/or alternatives
(Abacavir Sulfate)
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Ziagen Oral Solution  and/or alternatives
(Abacavir Sulfate)
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Ziana Gel  and/or alternatives
(Clindamycin Phosphate/Tretinoin)
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Zinacef Injection  and/or alternatives
(Cefuroxime Sodium)
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Zinecard  and/or alternatives
(Dexrazoxane Hydrochloride)
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Zioptan Eye Drops  and/or alternatives
(Tafluprost)
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Zirgan  and/or alternatives
(Ganciclovir)
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Zithromax  and/or alternatives
(Azithromycin)
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Zithromax Z-Pak  and/or alternatives
(Azithromycin)
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Zmax Suspension  and/or alternatives
(Azithromycin)
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Zocor  and/or alternatives
(Simvastatin)
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Zoderm  and/or alternatives
(Capsaicin)
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Zofran  and/or alternatives
(Ondansetron Hydrochloride)
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Zofran ODT  and/or alternatives
(Ondansetron ODT)
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Zofran Oral Solution  and/or alternatives
(Ondansetron Hydrochloride)
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Zoladex  and/or alternatives
(Goserelin Acetate)
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Zoleptil  and/or alternatives
(Zotepine)
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Zoloft  and/or alternatives
(Sertraline Hydrochloride)
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Zomig  and/or alternatives
(Zolmitriptan)
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Zomig-ZMT  and/or alternatives
(Zolmitriptan ODT)
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Zomig Nasal Spray  and/or alternatives
(Zolmitriptan)
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Zonegran  and/or alternatives
(Zonisamide)
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Zortress  and/or alternatives
(Everolimus)
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Zostrix  and/or alternatives
(Capsaicin)
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Zovirax  and/or alternatives
(Acyclovir)
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Zovirax Cream  and/or alternatives
(Acyclovir)
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Zovirax Ointment  and/or alternatives
(Acyclovir)
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Zovirax Ophthalmic Ointment  and/or alternatives
(Acyclovir)
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Zoysn  and/or alternatives
(Piperacillin/Tazobactam)
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Zyban  and/or alternatives
(Bupropion Hydrochloride SR)
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Zyclara  and/or alternatives
(Imiquimod)
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Zydelig  and/or alternatives
(Idelalisib)
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Zyflo CR  and/or alternatives
(Zileuton ER)
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Zykadia  and/or alternatives
(Ceritinib)
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Zylet Eye Drops  and/or alternatives
(Tobramycin/Loteprednol Etabonate)
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Zylkene  and/or alternatives
(Tryptic Casein Nut. Supplement)
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Zyloprim  and/or alternatives
(Allopurinol)
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Zymar  and/or alternatives
(Gatifloxacin)
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Zyprexa  and/or alternatives
(Olanzapine)
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Zyprexa IM  and/or alternatives
(Olanzapine)
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Zyprexa Relprevv  and/or alternatives
(Olanzapine)
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Zyprexa Zydis  and/or alternatives
(Olanzapine ODT)
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Zyrtec  and/or alternatives
(Cetirizine)
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Zyrtec Syrup  and/or alternatives
(Cetirizine)
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Zytiga  and/or alternatives
(Abiraterone Acetate)
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Zyvox  and/or alternatives
(Linezolid)
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Mailing Address:

(Through our main mailing hub)
Best Price Rx
3219 Yonge St
Suite 306
Toronto, ON, Canada
M4N 3S1

*Returns not accepted at this address.
Contact us for more information.

Phone Numbers:
Toll Free Phone: 1-888-487-4224 Toll Free Fax: 1-888-325-3149
Hours of Operation:

6:00 am to 9:00 pm (CST), Monday to Friday
7:00 am to 7:00 pm (CST), Saturdays and Sundays